Ordering, shipping and POs

The price per unit drops with the number of MTIs in the cart, applied automatically: $35 each for 1 to 4, $30 from 5, $26 from 10, $24 from 20 and $22 from 50. Every MTI is the same 8 mm base unit, so all of them count toward the tier. Orders of 5 or more also include free feeder label sheets.

Yes. Through November 30, 2026, launch pricing takes 10% off every MTI quantity price: $31.50 each for 1 to 4, $27 from 5, $23.40 from 10, $21.60 from 20 and $19.80 from 50. Extension kits and label sheets are 10% off too. No code needed: the cart applies it automatically.

No. Kits are priced per kit at any quantity.

Yes. We supply businesses and institutions (companies, universities, research labs) by quote. Email info@smtcaddy.com with your company name, VAT ID, items and delivery address. We reply within one business day with a proforma invoice in USD.

Shipping is DAP: import VAT and any duty are paid by your company on delivery, and VAT-registered businesses can normally reclaim the import VAT. Payment is in advance, by card or PayPal through a secure link, or by bank transfer for larger orders. We ship within 2 business days of payment.

We can't currently sell to private customers in the EU.

Shipping is charged at carrier rates, calculated at checkout from the order weight and your address. Checkout lists the ground and expedited services available to you, with their delivery times.

Yes, to most countries, at carrier rates shown at checkout; checkout shows whether we ship to yours.

UK and Switzerland: prices are shown in your currency and include VAT and import duties. Nothing more is due on delivery.

EU and EEA: businesses and institutions order by quote. See Can my company in the EU or EEA buy from you?

Brazil and Turkey: import duties and taxes are high, often 60% or more of the order value, and are paid by the buyer on delivery. Check your local rules before ordering.

Model A: Model A systems and their electrical spare parts ship to the US and Canada only. Business buyers elsewhere can request a quote.

Other countries: import duties and taxes are set by the destination country and are the buyer's responsibility. See the shipping policy.

Yes. We issue written quotes and invoices and set up tax-exempt accounts. Purchase orders: on credit terms for qualified US-based organizations. Organizations outside the US can order by purchase order with payment in advance. See Contact for what to send, or email info@smtcaddy.com.

Yes. Send the products and quantities, your shipping address and any PO or tax-exempt details (from the EU, your VAT ID). We reply within one business day with a written quote.